Terms and Conditions - Gardeners Eltham
Welcome to Gardeners Eltham. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging our gardening services.
1. Service Provision
Gardeners Eltham offers a range of gardening services including lawn care, plant maintenance, landscaping, and garden design. Our services are provided by trained professionals who strive to meet the highest standards of quality and customer satisfaction.
1.1 Scope of Services
- Lawn Mowing and Maintenance
- Planting and Transplanting
- Weed Control
- Garden Design and Landscaping
- Seasonal Cleanup
2. Payment Terms
Payments for services rendered are due upon completion unless otherwise agreed upon in writing. We accept various payment methods including cash, credit cards, and bank transfers.
2.1 Pricing
All prices are subject to change based on the scope of the project and any additional services requested. A detailed quote will be provided prior to the commencement of work.
3. Booking and Cancellations
Clients can book our services through our website or by contacting our customer service team. Cancellations must be made at least 24 hours in advance to avoid any cancellation fees.
3.1 Rescheduling
We understand that schedules can change. Rescheduling requests are accommodated based on availability and are subject to approval.
4. Client Responsibilities
Clients are responsible for providing access to property and ensuring that the garden area is free from any hazards that may impede our work.
4.1 Property Access
Clients must ensure that all necessary gates, locks, and keys are provided to allow our team access to the property during the scheduled service time.
5. Liability
Gardeners Eltham strives to maintain a safe working environment. However, we are not liable for any damages or losses that occur due to factors beyond our control, such as extreme weather conditions or pre-existing garden issues.
5.1 Insurance
We carry comprehensive liability insurance to cover any accidents or damages that may occur during the provision of our services.
6. Termination of Services
Either party may terminate the service agreement with written notice. In the event of termination, the client is responsible for paying for all services rendered up to the termination date.
6.1 Refund Policy
Refunds are provided on a case-by-case basis and are subject to the discretion of Gardeners Eltham.
7. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the service process is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
7.1 Data Protection
We implement robust data protection measures to safeguard your personal information against unauthorized access, alteration, or disclosure.
8. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Gardeners Eltham operates. Any disputes arising from these terms will be resolved in accordance with local laws.
8.1 Dispute Resolution
In the event of a dispute, both parties agree to seek amicable resolution through negotiation before pursuing legal remedies.
9. Amendments to Terms
Gardeners Eltham reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9.1 Notification of Changes
Notifications regarding changes to the Terms and Conditions will be communicated via email or through our official communication channels.
10. Acceptance of Terms
By engaging the services of Gardeners Eltham, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Gardeners Eltham. We look forward to helping you maintain and enhance your garden spaces.